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Frankston Heights Veterinary Centre
231 Frankston-Flinders Rd
Frankston, VIC, 3199
Phone: 03 5971 4888

The festive season is fast approaching and we wish all of our Frankston Heights family a Happy Christmas and all the very best for the New Year.

We will be open through the holiday period, closing only for the public holidays. On those occasions, the Frankston Animal Emergency Centre will be available to provide urgent care for your pets.  

Our hours will be 

December 24th - 8am to 5pm

December 25th Christmas Day Closed

December 26th Boxing Day Closed

December 31st New Years Eve 8am to 5pm

January 1st New Year's Day Closed

It is a pleasure and a priviledge to care for our patients and their families and we look forward to continuing that care in 2020.


Contents of this newsletter

01  Our new sponsor pup

02  Clip for a Cause

03  How to decorate a Christmas tree

04  Keep your pet safe this Christmas

05  Top tips for traveling with your pet this Summer

06  What you might not know about microchips

01 Our new sponsor pup

Frankston Heights Veterinary Centre is delighted to welcome a new member of the family!

We are proud to have been given the task of naming a new puppy for Dogs for Kids and to sponsor her on her journey to become a companion or assistance dog to a child in need.

As part of our sponsorship we will have regular updates on her progress as she learns and grows towards "making lives better"

Meet "Stitch" Isn't she sweet?!


02 Clip for a Cause

Lucy presenting Julie Cowan from SARDA with some oral hydration for the dogs during training and deployment.

A huge thank you to everyone who donates to our Clip for a Cause initiative.

Through your generosity, we have recently be able to distribute some pre-Christmas cheer to Dogs for Kids, Search and Rescue Dogs, Pets in The Park and Colliewobbles.

We are proud to be able to support these charities and the wonderful work they do.

03 How to decorate a Christmas tree

It’s that time of the year again! Time to get out the decorations and Christmas lights and put up the tree! Take a look at this super helpful dog and let us know how you like to celebrate the festive season with your pet via our Facebook page.

Check out the video here.

04 Keep your pet safe this Christmas

Christmas is a risky time for your pet. There is lots of food around, people, parties and changes in routine - so you may not be able to keep an eye on your pet as much as usual. To help keep your pet safe this festive season, here are a few things to keep at the front of your mind:

Dinner time can be dangerous!
Keep all human and party food away from your pet - leftovers are notorious for causing upset tummies and episodes of pancreatitis. Don’t forget that chocolate, grapes, raisins and sultanas are all poisonous to dogs. Never feed your pet cooked bones and if you are having a BBQ, watch out for meat skewers that are very attractive to our pets but extremely dangerous if ingested.

Keep your paws off!
Don't leave edible gifts (such as a box of chocolates) under the tree as you may have a furry friend who chooses to unwrap and consume them! Keep cats away from the sweet-smelling Christmas lilies - as ingestion of any part of these plants can lead to acute kidney failure.

Christmas decorations are better left alone
Secure your Christmas tree so it doesn't tip or fall, especially if your cat enjoys climbing! Cats are also attracted to tinsel, string and sparkly decorations but if swallowed, these can cause a gastrointestinal obstruction.

Festive fireworks and summer storms can be scary
As a minimum, if you know fireworks are scheduled or there’s a storm on the way, plan ahead. Keep your dog indoors with a television or radio turned up. Make sure all windows are closed and all exits are secure and if possible have a family member stay with your dog for security.

If you are concerned about your dog's anxiety, come and speak to us as we will be able to offer you more advice and information.

05 Top tips for traveling with your pet this Summer

As we all gear up for the summer holidays it’s important to take a moment to think about your pet. If you are traveling with your furry friend, there are a few questions you need to ask yourself to help keep your pet safe and happy.

+ Is your pet healthy? Is there anything you need to get checked out before you go? A change in thirst or urination patterns might indicate an underlying disease. Smelly breath can be a sign of a painful tooth. You don't want to take your pet on a road trip if they are unwell or in pain. Arrange a checkup with us before you go for peace of mind.

+ Are your pet’s microchip details up to date? Pets can become lost in an unfamiliar area so you should confirm your pet is microchipped and all the details associated with the chip (such as your address and phone number) are up to date.

+ Is your pet on any special medication or a prescription diet? Do you have enough for the trip? Do we need to do a special order for you to help get you through? If your pet is on any compounded medication you may need to allow extra time for this to be prepared. And if your pet is on a prescription diet, do you have enough to last while you are away?

+ Are your pet's vaccinations and parasite prevention up to date? Are you visiting a potentially deadly paralysis tick area and is your pet protected? Is your pet protected against heartworm, fleas and biting flies? We can advise you on the most effective parasite prevention for your pet.

+ Are you traveling to an area where there might be snakes? Make sure you know the signs of snake bite are, where the local vet is and who to call after-hours if there is an emergency - it's a good idea to put their phone number in your mobile contacts.

Happy travels furry friends!

06 What you might not know about microchips

With summer comes plenty of fireworks and often a large spate of summer storms that can be very unnerving for your dog. On top of this, the recent bushfires in QLD and NSW have resulted in many displaced pets. These events only highlight the importance of a microchip, but there’s a crucial step in the microchipping process that many people forget!

The majority of microchipped pets will be reunited with their loving owners but this all depends on whether or not the contact details attached to the chip are UP TO DATE. The most heartbreaking cases are when an animal is microchipped and taken to a pound but when the chip is scanned and the number looked up on a central database, the details are not correct and the owner cannot be located.

Unfortunately, for many microchipped pets, the phone number contact assigned to the chip is either disconnected or doesn't exist and this makes the chip useless!

Do you know what contact details are associated with your pet’s microchip? Have you moved or changed your phone number recently and updated your contact details? You can check your details by entering your pet’s microchip number onto Central Animal Records - if you don't know your pet's microchip number, you can pop in to see us, so we can scan your pet, and give you the number.

We also recommend you have an ID tag attached to your pet's collar as this can speed up the lost and found process. Remember, a microchip with an up to date phone number is essential for the microchip process to work!